Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.


AML/KYC Tracker
  • The latest headlines on AML/KYC, including Canada’s FINTRAC penalty system review and expansion of the EU’s AML/CTF blacklist
  • Susan Hawley, policy director of anti-corruption nongovernmental organization Corruption Watch UK, explains what the nation’s high-level money laundering prosecution is lacking
  • A Deep Dive on how financial institutions are turning to automation tools to help catch criminals, keep up with regulation compliance and combat the $800 billion to $2 trillion global money laundering problem
AML/KYC directory


Inside the February Tracker
B2B API Tracker
  • An interview with Manish Kohli, global head of payments and receivables with Citi’s Treasury and Trade Solutions, about piloting SWIFT’s API-based pre-validation program
  • The latest on why tech companies are urging the Fed to provide a real-time payments rail and APIs to help them access it
  • A Deep Dive exploring how APIs help B2B marketplaces remove payments friction and improve buyers’ shipping experiences
B2B API directory

Call Center Commerce

Inside the March Tracker
Call Center Commerce Tracker
  • Recent headlines from around the space, including how providers like NICE are using voice biometrics
  • An interview with Professor James Woudhuysen of London South Bank University on how AI is giving insights to human agents, who are still ultimately making consumer-facing judgments
  • A provider directory featuring the space’s top players
Call Center Commerce directory

Credit Union

Credit Union Tracker
  • An interview with Pentagon Federal Credit Union on the steps it took to serve members during the recent U.S. government shutdown
  • Notable headlines from around the credit union space, including new anti-fraud solutions, mergers and partnerships, retailer offerings and efforts to reach the financially vulnerable
  • A Deep Dive into how credit unions can use strong fraud-fighting approaches to win over and retain members
Credit Union directory

Digital Banking

Inside the March Tracker
Digital Banking Tracker
  • Chuck Monroe, head of AI enterprise solutions for Wells Fargo, discusses AI, biometrics and how using such technologies can ward off money laundering and fraud
  • Recent headlines from around the space, including news on N26 and its U.S. expansion plans
  • A Deep Dive exploring digital banking and how banks are thwarting fraudsters with cutting-edge AML solutions
Digital Banking directory

Digital Fraud

Digital Fraud Tracker
  • Amy Hsu, vice president of product and research for SchoolsFirst Federal Credit Union, discusses how it works to make Zelle transactions frictionless for members and while keeping fraudsters at bay
  • A Deep Dive that outlines how real-time payment systems have made certain types of fraud – including account takeovers and “money mules” – more prevalent
  • Notable headlines from around the space, including an uptick in CNP fraud in rural Australia, Amazon’s new payment service in India and more
Digital Fraud directory

Digital Identity

Digital Identity Tracker
  • Bruce Forman, chief information security officer for UMass Memorial Health Care, discusses what the healthcare market can learn from the financial services sector about providing seamless authentication
  • News and headlines on digital identity developments from Microsoft, Payfone and more
  • Rankings of the top digital identity providers, including profiles of more than 200 players in the space
Digital Identity directory


Disbursements Tracker
  • Alani Kuye, CEO of on-demand moving platform Phlatbed, explains how disbursements are making moving to a new home a cashless experience
  • Notable headlines from various players around the space including Amazon, American Express, Google and more
  • A directory of over 150 providers, including three additions
Disbursements directory

Faster Payments

Inside the February Tracker
Faster Payments Tracker
  • The biggest developments from across the faster payments landscape, including the launch of Bankart’s upcoming instant payments platform and Malaysia’s new real-time payments solution
  • An interview with CEO Alex Alt of Stack Sports on easing pains in the $17 billion youth sports industry through swifter, straight-to-bank-account payments
  • A provider directory featuring 32 top players in the space, with five additions
Faster Payments directory

Intelligence of Things

Inside the February Tracker
Intelligence of Things Tracker
  • An interview with Tore Knudsen and Bjørn Karmann, the designers of IoT privacy device Project Alias, on the connection between data transparency and IoT’s rise
  • The latest IoT developments, including a look at how countries like Japan are testing IoT devices’ security
  • A directory on the top IoT providers, including eight additions
Intelligence of Things directory

Mobile Order-Ahead

Inside the February Tracker
Mobile Order-Ahead Tracker
  • Noble’s CEO, Varun Pathak, and its chief operating officer, Matt Draper, discuss bringing mobile order-ahead concessions to theaters and event venues and selling alcoholic drinks safely and securely
  • A look at the news and trends surrounding mobile order-ahead, including how Starbucks managed to grow its mobile rewards membership by 14 percent during Q1 2019
  • A Deep Dive on mobile ordering and the way it’s changing the in-house QSR experience for both diners and brands
Mobile Order-Ahead directory


MPOS Tracker
  • Paul Froio, Reebok’s vice president of retail, discusses how mPOS solutions power tech-enhanced in-store shopping experiences that encourage spending
  • The latest mPOS industry headlines, including Walgreens Alipay acceptance expansion and the Girl Scouts of Greater Atlanta’s mPOS solution pilot
  • A Deep Dive examining how restaurants are using new mPOS and mobile order-ahead solutions to lighten waitstaff workloads and provide more convenient services
mPOS directory


Inside the February Tracker
PSD2 Tracker
  • An interview with Didier Baclin, chief innovation officer for P2P loan service Zopa, on PSD2 in the U.K. and its effect on merchant-customer relationships
  • Notable headlines from around the space, including the latest compliance and data policy news
  • A Deep Dive into GDPR and similar potential regulations in the U.S. and other countries
PSD2 directory

Subscription Commerce

Subscription Commerce Tracker
  • Trip Adler, CEO of subscription eBook and audiobook platform Scribd, discusses why the company decided to offer subscribers unlimited access to its catalog
  • A Deep Dive on the unique challenges faced by companies in the fashion subscription market
  • Notable headlines from the subscription market, including the latest ventures from Amazon, Apple and Verizon
Subscription Commerce directory

Workforce Spend Management

Workforce Spend Management Tracker
  • An interview with Jessica Green, Team Rubicon’s senior associate of finance for field operations, on how the nonprofit uses spending cards and reconciliation software to provide disaster relief teams with quick access to funds
  • The latest news and headlines on workforce spend management solutions
  • A Deep Dive on how and why businesses are turning to cloud-based mobile solutions to improve corporate travel reimbursements
Workforce Spend Management directory
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